Effective Date: September 3, 2026
Welcome to DealVanto. These Terms & Conditions govern your use of the DealVanto website and our property documentation and reporting services.
By using our website, submitting a service request, or booking a service through DealVanto, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
1. About Our Service
DealVanto provides property condition documentation and reporting services designed to create a clear record of the visible condition of a property at a specific point in time.
Our service may include:
- Property condition documentation
- Photographic documentation
- Recording of visible damages, defects, and observations
- Documentation of relevant fixtures, fittings, furniture, appliances, and other property details
- Preparation of a structured property condition report
The exact scope of the service may depend on the property, accessibility, service requested, and information provided at the time of booking.roperty, accessibility, service requested, and information provided at the time of booking.
2. Booking a Service
Customers may request a property documentation service through the DealVanto website or other available communication channels.
Submitting a request does not automatically guarantee an appointment.
A service appointment will be considered confirmed only after DealVanto communicates confirmation of the appointment and any applicable service details, including price and timing.
Customers are responsible for providing accurate contact information and property details.
3. Customer Responsibilities
The customer is responsible for:
- Providing accurate information about the property.
- Providing a valid contact number and email address.
- Ensuring that the property is accessible at the agreed service time.
- Obtaining any necessary permission or authorization for the service.
- Informing DealVanto about any relevant access restrictions or special circumstances.
- Being available or ensuring an authorized person is available when required.
DealVanto may be unable to complete the service if reasonable access to the property is not available.roperty is not available.
4. Scope and Limitations
DealVanto documents visible and reasonably accessible conditions of a property at the time the service is provided.
The service is intended to create a visual and factual record of the property’s observed condition. It does not constitute:
- A structural inspection
- An engineering assessment
- An electrical safety inspection
- A plumbing inspection
- A pest inspection
- A property valuation
- A legal assessment
- A building-code compliance assessment
- A professional assessment of concealed or inaccessible defects
DealVanto does not guarantee the discovery of hidden, concealed, inaccessible, intermittent, or latent defects.
The property condition report reflects observations made during the documentation process and should not be interpreted as a guarantee that the property is free from defects.e during the inspection and should not be interpreted as a guarantee that the property is free from defects.
5. Photographs and Documentation
Photographs may be taken as part of the DealVanto service to document visible property conditions.
Photographs, observations, and relevant property details may be included in the final property condition report.
The report represents the condition observed at the time the service is provided. Property conditions may change after the documentation is completed, and DealVanto is not responsible for changes occurring after the service has been completed.
6. Move-In and Move-Out Documentation
A Move-In Report documents the visible condition of a property at or near the beginning of a tenancy or occupancy.
A Move-Out Report documents the visible condition of a property at or near the end of a tenancy or occupancy.
Where a previous DealVanto report is available, it may be used as a reference for comparing documented conditions.
A comparison cannot establish with certainty when, how, or by whom a particular change or damage occurred.
7. Reports and Delivery
DealVanto will prepare and provide the property condition report according to the service agreed with the customer.
The expected report delivery time may vary depending on the scope of the service and other circumstances. Any specific delivery timeline communicated at the time of booking will apply where applicable.
Customers should review the report after receiving it and notify DealVanto promptly if they believe there is an obvious factual or documentation error.
8. Payment
Where a fee applies, the applicable service price and payment requirements will be communicated to the customer before the service is confirmed.
DealVanto may require payment before the service or according to another payment arrangement communicated to the customer.
An appointment may not be considered confirmed until any required payment has been received.
9. Cancellation and Rescheduling
Customers may request cancellation or rescheduling of a service appointment.
Any applicable cancellation charges, refund eligibility, and rescheduling conditions will be governed by DealVanto’s Cancellation & Refund Policy.
If a customer cannot provide access to the property at the agreed time, DealVanto may treat the appointment as a missed appointment and may apply applicable rescheduling or cancellation charges.
10. Delays and Unforeseen Circumstances
DealVanto will make reasonable efforts to provide the service at the agreed time.
However, delays or cancellations may occur because of circumstances outside our reasonable control, including severe weather, transportation problems, property access issues, emergencies, technical problems, or other unforeseen circumstances.
Where reasonably possible, DealVanto will communicate such changes and arrange an alternative appointment.
11. Use of Property Condition Reports
Property condition reports are provided to the customer for the purpose of documenting the property’s condition.
Customers may use their report for legitimate personal, tenancy, property-management, handover, or documentation purposes.
The report should not be represented as a professional engineering, legal, valuation, structural, or other technical assessment.
DealVanto does not guarantee that a report will be accepted as conclusive evidence by a landlord, tenant, court, authority, insurer, or other third party.
12. Landlord and Tenant Disputes
DealVanto provides property documentation services and does not act as an arbitrator, mediator, lawyer, landlord, tenant, or representative of either party.
A property condition report documents observed conditions but does not determine responsibility for damage or establish legal liability.
Any dispute between a landlord and tenant remains a matter between the relevant parties and, where appropriate, their legal or professional advisers.
DealVanto does not guarantee that its report will resolve or determine any dispute between the parties.
13. Limitation of Liability
DealVanto will make reasonable efforts to provide the agreed property documentation service with due care.
However, to the extent permitted by applicable law, DealVanto shall not be responsible for losses arising from:
- Hidden or inaccessible conditions that could not reasonably be observed or documented.
- Conditions that were not present or visible at the time of the service.
- Changes occurring after the documentation was completed.
- Incorrect or incomplete information supplied by the customer.
- Lack of access to relevant areas of the property.
- Decisions made by the customer or another party based on the property condition report.
- Disputes, claims, deductions, or legal proceedings between landlords and tenants or other parties.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law. law.
14. Accuracy of Customer Information
Customers are responsible for ensuring that information submitted through DealVanto is accurate and complete.
DealVanto is not responsible for errors resulting from incorrect property details, contact information, dates, access instructions, or other information supplied by the customer.
15. Website Use
You agree to use the DealVanto website lawfully and responsibly.
You must not:
- Use the website for fraudulent or unlawful purposes.
- Submit knowingly false or misleading information.
- Attempt to interfere with the website’s operation or security.
- Access or attempt to access information belonging to another user without authorization.
16. Intellectual Property
Unless otherwise stated, the content of the DealVanto website, including text, branding, graphics, logos, and other original materials, belongs to or is used by DealVanto with appropriate rights.
You may not reproduce, distribute, modify, or commercially exploit website content without appropriate authorization.
Property condition reports prepared for customers are provided for the customer’s intended use and do not transfer ownership of DealVanto’s underlying templates, systems, processes, formats, or intellectual property.
17. Privacy
Information submitted through DealVanto is handled in accordance with our Privacy Policy.
By using our services, you acknowledge that information necessary to arrange and provide the requested service may be collected and processed as described in that policy.
18. Third-Party Services
DealVanto may use third-party services for functions such as website hosting, communication, payment processing, analytics, file storage, report delivery, or other operational purposes.
Third-party services may have their own terms and privacy policies.
DealVanto is not responsible for the independent policies or practices of third-party providers.
19. Changes to These Terms
DealVanto may update these Terms & Conditions from time to time to reflect changes in our services, website, business practices, or applicable legal or regulatory requirements.
The updated version will be published on this page with a revised Effective Date.
Your continued use of the website or services after an update may constitute acceptance of the revised Terms, subject to applicable law.
20. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms or DealVanto’s services shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.
21. Contact Us
If you have questions about these Terms & Conditions or our services, please contact us:
Email: support@dealvanto.com
Website: DealVanto.com